Why an even better public sector?

Public sectors around the world are grappling with how to best support their governments and their communities in a time of rapid social and technological change and increasingly linked, long-term challenges.

Building trust in public services is a global focus. Queensland is no different.

As a sector, we are called on by government to provide evidence-based and balanced advice that supports good decision-making.

Our community expects excellent service, genuine engagement and to have their needs considered when we make decisions or give advice on matters that affect them.

Our work can be hard at times. We need to consistently invest in ensuring that our people have the skills, resources and systems they need to give their best, continue to do great work, and make important contributions to the lives of Queenslanders.

This strategy has six goals across three areas—our work, our workforce and our workplace.

The six goals will help to drive impact by focusing on the key things we know are critical to delivering better services and outcomes for Queenslanders

1. real collaboration and coordination across public sector organisations
2. fit-for-purpose community engagement and communication
3. skilled people working where they are needed most
4. purpose-driven sector leadership
5. inclusive workplaces that support flexible, productive and purposeful work
6. tools and frameworks for making ethical decisions.